Quote:
Originally Posted by 98blackgt
okay i understand the price. but regardless im spending 50 bucks on 2 bulbs, my only concern is if they blow out on my 6 months down the road am i just gonna have to buy new ones?
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I guess I haven't made my point yet, I stand behind the products I sell.
It just so happen today that a customer had bought the backup LEDs for his 2010+ mustang on 8/26/2011 and he sent me a message on my web site. Below is his message and my replies. I also called him in Florida and left a message letting him know I was sending the free replacement and I also covered the shipping.
These are the type of things I do to keep a customer happy and so that they'll return to me.
So if the bulb burns out, don't worry I will work with a person within the first year. In this case I didn't have too, but I did.
From Jeffery
2/17/2012 1:23:02 PM My order number was 2011XXX, one of my reverse LEDs has stopped working. I need to replace it but i only see it offered as the 4 bulb 1076 upgrade. How do i go about buying just one LED?
SD Mustang Accessories
2/18/2012 7:45:11 AM Don't worry Jeffery, I will send you one for free. I give a 30 day warranty on the LEDs, but I also stand behind the items I sell. I will get it in the mail today and email you with a tracking number.
Thanks
Ed
SD Mustang Accessories
SD Mustang Accessories
2/18/2012 7:51:08 AM Here's your USPS tracking number also XXXX XXXX XXXX XXXX XXXX XX
Ed